Returns & Exchanges Policy

Maccabi Tel Aviv is committed to ensuring every fan is satisfied with their official gear. If you are not completely happy with your purchase, you may return or exchange eligible items within 14 days of receipt, provided they are in their original, unused condition.

1

Verify Eligibility

Ensure your items are unworn, have all original tags attached, and are not personalized products or undergarments, which are ineligible for return.

2

Initiate Your Request

Contact our official fan support team via the online portal or email with your order number and the reason for the return to receive a Return Authorization.

3

Pack and Ship

Securely package the items and include your receipt. Ship the package to the official Maccabi Tel Aviv distribution center using a tracked shipping service.

4

Quality Check and Refund

Once our team inspects the returned items, we will process your refund to the original payment method or issue a store credit within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing